Refund policy

Last updated: October 18, 2026

Booking and deposits

A valid credit card is required to secure every appointment. A 50% deposit is collected at the time of booking.

Cancellations and no shows

Changes or cancellations made within 24 hours of your scheduled appointment are charged 75% of the scheduled services. No show appointments are charged 95% of the scheduled services. We waive one cancellation fee per year for unforeseen circumstances.

Services

Refunds are not provided on services. If you are unhappy with a haircut or color, please tell us within seven days of your visit and we will do our best to make it right at no additional charge. Contact us right away at saltantioch@gmail.com.

Retail, packages and gift cards

Retail exchanges may be made within ten days of purchase. Refunds are not given on packages or gift cards. Packages may expire, but the dollar value remains on your account.

Contact

SALT Salon + Spa, 744 Main St. #101, Antioch, IL 60002. Email saltantioch@gmail.com or call (224) 788-8028.